Shipping policy

Shipping Policy

1. Order Processing Time

  • Orders are processed within 1–3 business days (excluding weekends & holidays).

  • Orders placed after [cut-off time, e.g., 12 PM EST] will be processed the next business day.

    2. Shipping Destinations

    • We currently ship to [list countries/states, e.g., "all 50 U.S. states"].

    • International shipping is not available at this time

    3. Shipping Delays

    • Delays may occur due to carrier issues, weather, or customs (for international orders).

    • You will receive tracking updates via email once your order ships.

    4. Tracking Your Order

    • Once shipped, you’ll receive a tracking number via email.

    • Contact [support email] if your tracking hasn’t updated in 48 hours.

    5. Undeliverable Packages

    • If a package is returned to us due to an incorrect address or failed delivery:

      • You’ll be responsible for reshipment costs.

      • Refunds (minus shipping fees) will be issued if you decline reshipment.

    6. Lost or Stolen Packages

    • If your tracking shows "delivered" but you didn’t receive it, contact your local carrier first.

    • We’re not liable for stolen packages, but we’ll assist with carrier investigations.

    7. Contact Us

    For shipping questions, email thebunniarystore@gmail.com